Privacy Policy
Last updated: August 3, 2026. This policy explains what ErrorAway and the services used on this site collect, why they use it, and the choices available to you.
ErrorAway ("we", "us") respects your privacy. This notice describes the data practices used on the site; it does not replace a consent choice where applicable law requires one.
Information we collect
You do not need an ErrorAway account. If you use our contact form, you choose to send a name, email address and message. We use that information to read and reply to the request, prevent form abuse and keep a reasonable record of the conversation.
Our hosting and measurement providers may also process technical and usage information such as your IP address, approximate location, browser and device type, operating system, referring page, pages viewed, events and timestamps. This information helps deliver the site, protect it from abuse and understand how it is used.
Contact-form processing
The contact form is processed by Netlify Forms, our hosting provider's form service, and a notification may be delivered to us by email. Do not include passwords, account tokens, licence keys, full IP addresses or other sensitive information in a message. Netlify handles form data under its privacy statement.
Cookies
Cookies and similar technologies can store or read identifiers on your device. ErrorAway and its service providers use them where needed to measure traffic, prevent abuse and, if advertising is enabled, serve and measure ads. Browser settings can block or delete cookies, but doing so may affect some features or measurements.
Advertising & Google AdSense
ErrorAway includes Google AdSense code for site review and, if advertising is approved and enabled, to serve and measure ads. Google and other advertising partners may place or read cookies, or use web beacons, IP addresses and other identifiers, to deliver, limit, personalise and measure ads, prevent fraud and produce reports. What is used can depend on your region, consent choices and browser settings.
- Read how Google uses information from sites or apps that use its services.
- Manage personalised-ad choices in Google My Ad Center.
- Where a consent message is shown, use that message to accept, reject or manage the available purposes. You can also clear site cookies in your browser and make a new choice when the message appears again.
Analytics
We use Google Analytics to understand visits and interactions, such as which pages are viewed and which device or browser category is used. Google Analytics can use cookies and other identifiers and may process IP address and device information before providing reports to us. We use the reports to improve navigation and content; we do not ask Google Analytics to receive names, email addresses or the text entered into our contact form.
Sharing and retention
We share information with service providers only as needed to host, secure, measure or monetise the site, respond to a request, comply with law or protect rights and safety. We do not sell contact-form submissions. Contact messages are kept only as long as reasonably needed for the conversation, site records, abuse prevention or legal obligations; provider logs and analytics data follow the provider's configured retention practices.
Third-party links
Our guides may link to other websites (such as official download pages). We are not responsible for the privacy practices or content of those sites.
Your rights
Depending on where you live, you may have rights to access, correct or delete personal information you sent us, or to object to or restrict certain processing. To ask a privacy question or make a request, contact hello@erroraway.com. We may need enough information to verify and locate the request.
Children's privacy
This site is not directed at children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a new "last updated" date.
Contact
Questions about this policy? Email hello@erroraway.com.